BRIEF ROLE DESCRIPTION:
To implement an effective maintenance system within customer facilities and ensure SLA delivery.

KEY PERFORMANCE AREAS (KPAs)

• Identify maintenance risks on Client’s property and equipment for evaluation and resolution
• Drive timeous execution of effective maintenance strategies i.e. planned, preventative, corrective and emergency maintenance
• Ensure optimum utilization of available resources in various maintenance works
• Ensure timely delivery and appropriateness of parts and spares for effective maintenance execution in liaison with the RC
• Continuously monitor and evaluate maintenance work performed by technical staff to ensure quality, cost optimization and timely execution as per SLA, work instructions and Client’s instructions
• Plan and manage the human resource requirements to execute maintenance schedule and emergency maintenance requirements, as required
• Manage operations within allocated budget
• Manage technical staff performance and facilitate improvement through regularly monitoring performance and providing required coaching, support and feedback
• Manage performance & conflicts within subordinate employees & effect corrective actions, in line with company policies/procedure
• Ensure adequate staff placement i.e. prepare suitable shift-roster and manage/approve applicable leave for subordinate employees
• Responsible for training, coaching, mentoring & development of Electricians, HVAC Technicians, Handyman Infrastructure.

Minimum Requirements

• National Diploma/Degree in Engineering: Civil/Mechanical/Electrical or related formal qualifications
• Matric (Senior Certificate)
• Valid SA Driver’s License
• 3yrs relevant engineering experience in facilities maintenance, CRM & Property Management
• Engineering maintenance, CRM & Property Management
• MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level), SAP knowledge
• OHS Act, ISO 9001 Quality Management & Risk Management Systems