BRIEF ROLE DESCRIPTION: To implement an effective maintenance system within customer facilities and ensure SLA delivery.

KEY PERFORMANCE AREAS (KPAs)

• Drive timeous execution of effective maintenance strategies i.e. planned, preventative, corrective and emergency maintenance
  Identify maintenance risks on Client’s property and equipment towards evaluation and resolution
• Implementation of an effective HSE, Quality & Risk Management system in accordance to Client needs
• Ensure optimum utilization of available resources in various maintenance works
• Ensure timely delivery and appropriateness of parts and spares for effective maintenance execution
• Continuously monitor and evaluate maintenance work performed by technical staff to ensure quality, cost optimization and timely execution as per SLA, work instructions and Client’s instruction
• Identify gaps and deficiencies in services, advise and effect solutions as part of Continuous Improvement on FM services rendered
• Manage back to back SLA agreements with suppliers and contractors
• Monitor service providers’ (contractors) performance and effect corrective action on any deviations to the SLA
• Assist in the management of technical projects and provide technical support, where applicable
• Demonstrate and instill effective adherence to processes on infrastructure maintenance
• Explore and recommend innovative methods, based on best practices, in order to bring about cost-effective solutions
• Manage operations within allocated budget
• Manage technical staff performance and facilitate improvement through regularly monitoring performance and providing required coaching, support and feedback
• Manage performance & conflicts within subordinate employees & effect corrective actions, in line with company policies/procedure
• Ensure adequate staff placement i.e. prepare suitable shift-roster and manage/approve applicable leave for subordinate employees
• Responsible for training, coaching, mentoring & development of technical staff

Minimum Requirements:

• National Diploma / Degree or B Tech in Engineering: Civil /Electrical / Mechanical or related formal qualification
• Matric (Senior Certificate)
• Valid SA Driver’s License
• 5yrs relevant engineering experience in maintenance engineering, CRM & Property Management
• Engineering maintenance, CRM & Property Management
• MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level), SAP knowledge
• OHS Act, ISO 9001 Quality Management & Risk Management Systems