Role Description
• Customer Satisfaction - The Customer Survey Report will be used as a measuring tool for this indicator.
• Processing - Ensure timeous processing and adherence of deadlines.
• Efficiency - Ensure information to be captured accurately and documentation recorded with
precision.
• Risk Management - Ensure information to be captured accurately and documentation recorded with precision and there are no repetitive errors.


Key Performance Areas 
o Verifying Site GPS Coordinates.
o Verifying Site Addresses.
o Capturing SAP Real Estate and SAP Function Location Site, Building and Land data.
o Performing monthly Customer Satisfaction and Cleaning and Hygiene Surveys.
o Updating BMW Floor and Room Data on SAP.
o Updating SharePoint with Relief Notices.
o Compiling Risk Notification Packs from input received.
o Performing Risk Notification Closures on SAP from input received.
o Updating of ISO documents on SharePoint.

Experience

• 3-5 years Data Capturing experience
  
• Knowledge of SAP Real Estate and Function Location would be advantageous.
• Basic knowledge of MS Excel would be advantageous.

Qualification
Grade 12 

Competencies
Financial understanding
Operational understanding
IT
Product Knowledge
Result Orientation
Business Acumen
Customer Focus
Initiative/proactivity
Relationship
Interactive reasoning
Analytical and forward thinking
Judgement
Flexibility
Teamwork and partnering
Good time management
Stress management
Confidence
Tolerance of others
Trustworthy
Punctual
Pays attention to detail